Caterpillar: Practical Innovation Meets Industry Transformation Challenges

The transformation and upgrading of traditional manufacturing is becoming a key force driving sustainable economic development. As an important part of the manufacturing industry, the construction machinery industry is also facing the opportunities and challenges brought about by the sustainable development of the industry. The vision of sustainable development and meeting the higher demands of customers will inevitably promote the transformation of engineering machinery and equipment from manufacturing to use and post-service, and promote the transformation and upgrading of the entire construction machinery industry to help customers achieve higher value.

    Innovative manufacturing processes that combine digital and smart technologies

    Construction machinery manufacturers are facing more stringent environmental requirements and the challenge of insufficient skilled workers. Some industry frontiers have begun to use digital and smart manufacturing technologies to improve manufacturing levels and improve manufacturing efficiency by optimizing manufacturing processes and supplier networks.

    Caterpillar is making full use of industrial robots, additive manufacturing (3D printing), blockchain and other technologies to greatly promote digital production and improve lean manufacturing. By actively deploying and optimizing manufacturing processes and reducing manufacturing time, the Caterpillar plant's equipment manufacturing efficiency has been greatly enhanced, the most representative of which is Caterpillar's “Smart Factory” project accelerated in China. The deployment of these technologies and measures has greatly reduced the carbon emissions in the manufacturing process of the Caterpillar factory and made a significant contribution to the environmental protection of the factory location.

    Innovative products that are on the move with electrification and intelligence

    Increasingly stringent environmental requirements are also problems that engineering machinery and equipment itself needs to solve. Increasingly stringent emission and noise standards around the world drive manufacturers to continually improve product design to meet customer needs with greater efficiency and lower energy consumption. To this end, Caterpillar continues to introduce electrified and intelligent products.

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    In 2017, Caterpillar officially launched its new generation of hydraulic excavators in China. At the BMW Show in Munich, Germany in 2019, Caterpillar launched a new generation of smart devices with various intelligent functions such as “slope control”, “weighing”, “probing” and “issuing” to global users.

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    In just two years, the application of intelligent technology in construction machinery and equipment has become more mature, improving productivity and safety while reducing costs, and the customer response has been enthusiastic. With the interconnection between devices, managers can know the operation and maintenance of the equipment in real time, manage the fleet efficiently, arrange the operation and maintenance time reasonably, and reduce equipment downtime. In April 2019, Caterpillar has interconnected 850,000 devices worldwide and is expected to reach 1 million by the end of 2019.

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    Caterpillar has continued to invest in decades of electrification and has applied for multiple patent licenses worldwide. Today, as environmental protection is gaining more and more attention, Caterpillar has introduced a variety of electrification equipment in response to the current situation and has participated in various construction projects worldwide. At the 2019 BMW Show in Germany, Caterpillar launched the world's first high-drive electric drive bulldozer D6 XE. Compared with the previous generation D6T bulldozer, the D6 XE can achieve a fuel efficiency improvement of up to 35% while meeting stringent emission and noise standards. Caterpillar customers from a variety of industries can increase their durability and productivity while conserving fuel and lowering total cost of ownership through the rational use of electrical equipment, reducing emissions during use and creating more value.

    More better and faster innovation services

    While engineering machinery and equipment is facing major changes in digitalization and electrification, customers' demands for service quality are constantly rising. In China, e-commerce, mobile payments, social media, smart applications, and mobile Internet continue to deepen into everyday life, making customers more comfortable with faster and faster service solutions. This demand has greatly promoted traditional manufacturing companies to accelerate service innovation.

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    With an insight into the digital market in China, leading the world in other markets, Caterpillar has launched the "CAT® 360° Full Comfort" service, which strives to provide a wide range of service solutions at a speed that is satisfactory to Chinese customers. Success. In addition, Caterpillar pioneered the launch of the lightweight telematics tool Cat® App to provide basic fleet information, hours and location of equipment, and more. Customers can use the app for fleet preventive maintenance management, contact with local agents, and more. The Cat® App also provides keyless start-up for your fleet of customers. At the same time, Caterpillar is also actively e-commerce projects to meet the new needs of customers to purchase parts of construction machinery products online.

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    As the first financial leasing company in China's construction machinery industry, Cat financing is also making great strides toward digitalization, electronic applications such as electronic contracts, electronic invoicing, electronic statements, and intelligent repayment calculation tools, bringing customers easier and more flexible operation. Service experience.

    Opportunities are hidden in the challenge. Caterpillar is rewriting the rules with innovation, higher manufacturing levels, more technological products and solutions, and upgraded services to meet customer needs, participate in promoting the sustainable development of the industry as a whole, and lead the industry revolution.